1 Introduction & Purpose of This Policy
Welcome to 99ba.onl. This Privacy Policy explains what information we collect when you use our platform, how that information is used, and how your privacy is kept secure.
By using our platform, you agree to this Privacy Policy. We believe transparency is the foundation of trust, so we want to be clear in plain language about exactly what data we hold and why.
2 What Data We Collect
99ba collects two types of information from you — what you provide directly, and what is automatically recorded while you use the platform. Details are outlined below.
Information provided directly by you:
- Name, email address, mobile number, and date of birth collected at registration.
- A copy of your national ID or passport for identity verification.
- Payment method details — bKash, Nagad, or Rocket number.
- Information and messages you provide when contacting customer support.
- Feedback or opinions submitted through promotional surveys or feedback forms.
Automatically collected information:
- IP address, device type, browser version, and operating system.
- Login time, session duration, and page visit history.
- Gaming activity — bet amounts, win and loss records.
- Behavioral data collected through cookies and tracking technologies.
3 Purpose of Data Use
99ba collects your data for specific purposes. The table below clearly shows what information is used for and why.
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Name & Contact Details | Account Registration & Identity Verification | Contract Performance |
| Payment Information | Deposit & Withdrawal Processing | Contract Performance |
| Identity Document | KYC Verification & Fraud Prevention | Legal Obligations |
| Gaming Records | Responsible Gaming Monitoring | Legitimate Interest |
| Device & IP Information | Security & Fraud Detection | Legitimate Interest |
| Email Address | Promotional Communications (Subject to Consent) | Compliance |
Your data is never sold or shared with third parties for advertising purposes. That is a firm commitment.
4 Data Storage & Security Measures
99ba uses industry-leading security technology to protect your data. Our server infrastructure meets international cybersecurity standards and undergoes regular third-party audits.
- All data transfers are secured with 256-bit SSL/TLS encryption.
- Payment information is stored on PCI-DSS compliant servers.
- Sensitive information is stored in encrypted format in our databases.
- 24/7 security monitoring and automated threat detection are active on our servers.
- Two-factor authentication (2FA) is available for added account security.
- Staff are granted access only to the data needed for their specific role (least-privilege access).
Data Retention Period: All data is retained while your account is active. After account closure, certain information may be kept for up to 5 years to meet legal obligations. Any data no longer required beyond that is securely deleted.
5 Sharing Data with Third Parties
99ba never sells your personal information. In limited circumstances, data may be shared with trusted partners solely for the purpose of delivering our services.
- Payment Processor: Only the minimum necessary information is shared with approved payment gateways such as bKash, Nagad, and Rocket to process deposits and withdrawals.
- Game Providers: Limited data may be shared with licensed game developers to ensure uninterrupted gaming services.
- Law Enforcement Authorities: Data may be disclosed when required to comply with legal orders or court directives.
- Audit & Compliance: Providing required records to licensing authorities or independent auditors.
- Advertisers: Your data is never sold or shared with any advertising company.
- Unauthorized Third Parties: Your data is never shared with any unnecessary third parties without your consent.
6 Cookies & Tracking Technologies
The 99ba website uses cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions correctly.
- Essential Cookies: Essential for keeping your login session active and ensuring security. These cannot be disabled.
- Performance Cookies: Used to understand which parts of the site are most visited. Fully anonymous.
- Functional Cookies: Used to remember your preferred language and settings. Can be disabled, though some features may not work as expected.
- Analytics Cookies: Used to analyze user behavior for site improvements. You can disable this at any time.
You can manage cookies at any time through your browser settings. Note that disabling essential cookies may affect the availability of certain core platform features.
7 Your Rights
As a 99ba platform user, you have important rights over your personal data. We respect those rights, and you can exercise them at any time.
Right of Access
You may request a copy of all information we hold about you. Contact our support team and we will provide it in full within 30 days.
Right to Rectification
If any of your stored information is inaccurate, you can request a correction. Updates can be made easily through your account settings or by contacting support.
Right to Deletion
You may request deletion of your data beyond what is legally required. Where applicable, data will be permanently deleted after your account is closed.
Right to Data Portability
You may request a copy of your own data in a structured, readable format. We will provide it within a reasonable timeframe.
Right to Object to Processing
You may object to the processing of your data for specific purposes, particularly for marketing communications. You can unsubscribe at any time.
Right to Restriction of Processing
In certain circumstances, you may request that processing of your data be temporarily restricted. This applies especially during the resolution of a dispute.
8 Protection of Minors' Privacy
99ba is strictly for users aged 18 and above. We do not knowingly collect or store any information from individuals under 18.
- Age is verified at registration and accounts cannot be created by minors.
- If any data from a minor is collected inadvertently, it will be deleted immediately.
- If a parent or guardian believes their child has created an account, please contact our support team immediately.
9 International Data Transfers
Our servers may be located in various countries. When your data needs to be transferred internationally, we ensure that appropriate data protection laws apply in the destination country.
- International data protection agreements and Standard Contractual Clauses are used for all cross-border data transfers.
- Third-party service providers are contractually bound to uphold the same level of data protection.
- Encryption and secure channels are used for all international data transfers.
10 Policy Updates & Contact
This Privacy Policy may be updated from time to time. For any significant changes, we will notify you in advance via email or through the platform.
- The date of any update will always be noted at the top of the page.
- At least 30 days' notice will be given before any major changes take effect.
- Continued use of the platform after any changes will be considered acceptance of the updated policy.
Whatever your privacy questions, we're here to help.
- 256-bit SSL Encryption
- PCI-DSS Compliant
- 24/7 Security Monitoring
- Regular Independent Security Audits